With CBA the TKOV is no longer needed and the enrollment process is now easier for both customers and dealers!
The final step in the CBA process is to finish the activation of Škoda Connect services, which customers can do manually directly in the car when they take delivery of it.
For all vehicles, including in-stock and used vehicles, the infotainment system must be paired manually with the user's account. In such case, you enroll the vehicle together with the customer during the car handover by log in to the vehicle - a pairing code, credentials or a QR code (TKOV is no longer needed, if vehicle is pre-registered through the CBA). Please support the customer to complete the activation of Škoda Connect services in the vehicle by following these steps:
1. Open My Škoda application
2. Go to Garage
3. Start vehicle activation in the mobile app by clicking the “Activate” button
4. The screen to verify yourself as the primary user in the vehicle will appear
5. In the vehicle - open the menu and go to the "Users”, select button “+” to add primary user
6. Wait until the method displayed and enter the pairing code, credentials or scan QR code with your mobile phone.
TKOV skipping is only possible when enrolment is done with the help of CBA. To enable this method you should follow these steps:
A) Customer (B2C customer) arrives at the dealership and orders a new Production, Stock, Used or In use car.
B) Dealer enters all relevant data (personal information, commission number or VIN etc.) in Connect Boarding Application (CBA)
Note: It is required to enter Commission number or VIN to ensure correct process and subsequent TKOV skipping
C) During the handover users can log in to their vehicle using their credentials or QR code to complete the activation of Škoda Connect services.
Note: The CBA process is terminated when the dealer logs in to vehicle before handover– instead a regular self-enrolment process is initiated and TKOV cannot be skipped.
More information can be found in Chapter: 12.0 Activation of Škoda Connect services - Dealer's Flow
