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TOTP access and initial login to CBA


Request TOTP access by writing an email to your GRP administrator. They will send you back an email with 7 steps. Go directly to Step 2 and perform the actions below. In the meantime, you will also receive an email with a TOTP number (format: XXXX-XXXXXX). You will need the six digits after the dash.
1. Log in to GRP
2. Click on TOTP Login and add the 6 digits from the number provided.
3. The next page will provide you with a QR code and a 16-digit alphanumerical code – print this page and keep it safe
3.1. If you are using a mobile device, you will use the QR code
3.2. If you are on a computer, you will use the 16-digit code
4. Download a reliable authenticator:
4.1. For mobile – Google Authenticator or Microsoft Authenticator
4.2. For PC / Mac download the GRPAuth – a link will be provided in the email with the 7 steps by your GRP administrator
5. Open GRPAuth and click on “Add”. You will be redirected to “Add account”
6. Enter the account name (your choice what you name it)
7. Enter the 16-digit code
8. Enter your GRP password – you will be asked to do it 2x – and click “OK”
9. Double click on the account name and enter your GRP password
10. A 6-digit one-time password (TOTP) will be generated in the format XXX XXX – memorise it or write it down but ignore the space between the digits. It lasts for 30 seconds.
11. In the GRP – you should still be on the page with the QR code – click “Continue”
12. On the next page, enter the 6-digit TOTP and click “Verify”
13. The process is complete, and you will be redirected to the CBA